Help centre
Frequently asked
questions
Everything teams ask us about running Custodian, from first login through to audit-ready compliance evidence.
Getting Started
Account Access
Candidate Management
Viewing Candidates
Candidate Profile
Notes & Collaboration
Application Screening
Screening Sections
Document Uploads
Interviews & Assessments
Scheduling Interviews
Interview Outcomes
Assessments
Job Postings & Opportunities
Creating Jobs
Managing Jobs
Applications
Offers & Hiring
Offer Management
Contracts
Onboarding
Compliance & DBS Checks
DBS Checks
Safer Recruitment
Right to Work Verification
RTW Checks
Team Management & Roles
Team Members
Collaboration
Notifications & Communication
Notification Settings
Email Communication
Settings & Configuration
Company Settings
Compliance Settings
Integrations
Connected Services
Security & Account Management
Account Security
Reporting & Analytics
Insights
Candidate Portal (Public Site)
Careers Page
Troubleshooting & Support
Common Issues
Getting Help