Custodian by Thornbridge

Workforce management that protects the employer.

People risk is the largest exposure a care provider carries. Custodian turns HR policy into governed workflow, every case handled correctly, every check completed, every decision evidenced and defensible.

An HR manager reviewing workforce compliance records for a care service

8

Governed workflows

100%

Actions attributable

60/30/7

Expiry alert cadence

Minutes

To produce a full file

Thornbridge compliance standard

Workforce modules

Everything the flow runs on, in one system.

Six connected modules sit behind the workforce flow, each feeding the same employee record, evidence trail and audit history.

Performance management

Regular supervision records, appraisal tracking and performance improvement plans, all in one place.

Disciplinary cases

Structured case management ensuring fair process, proper documentation and regulatory compliance at every step.

Safeguarding allegations

Sensitive case handling with proper escalation, investigation tracking and regulatory reporting built in.

Absence management

Track, analyse and manage staff absence patterns. Identify trends and take proactive action.

Recruitment & onboarding

Streamlined hiring with compliance checks built in. Right-to-work, DBS, references, all tracked and auditable.

Compliance & auditing

CQC-ready documentation, automated compliance checks and comprehensive audit trails across all operations.

Custodian sits alongside Meridian and Oversight.

Workforce compliance, care delivery and sponsor licence assurance share one record of your organisation, so evidence never has to be reconciled across systems.

View the full product suite

See Custodian against your own policy.

A 30-minute walkthrough with our operations team, mapped to your sites and regulatory framework. Tell us a little about your organisation and we will respond within one working day.

Book a demo